GHL Configuration

Connected — 58 published workflows and 2 pipelines loaded from your GHL account. Smart defaults have been pre-mapped to your existing workflows.

Trigger → Workflow Mapping

Each trigger maps to a GHL workflow that will be enrolled when the event fires. Dropdowns show all published workflows from your account.

T1

T1 — New Patient Booked

Mapped

Fired when an initial consultation is booked. Enrolls the contact in the new patient onboarding workflow.

17d9d38e…
T2

T2 — Appointment Confirmed

Mapped

Fired when a new patient attends their first appointment. Triggers the consultation booked confirmation workflow.

6a5ae82a…
T3

T3 — No Show

Mapped

Fired when a patient marks as no-show. Triggers the no-show/reschedule follow-up workflow.

27d63a50…
T4

T4 — Cancellation

Mapped

Fired when a patient cancels their appointment. Triggers the cancellation/rebooking workflow.

28bb4f29…
T5

T5 — Drop-Off Risk

Mapped

Fired when a patient hasn't rebooked past their expected interval. Triggers drop-off prevention workflow.

4759379c…
T6

T6 — Lapsed Patient

Mapped

Fired when a patient has been inactive for 45+ days. Triggers the 30-day reactivation nudge.

dad27a4e…
T7

T7 — Reactivation

Mapped

Fired when a lapsed patient rebooks. Removes from reactivation workflows and moves to active care.

65603b1d…
T8

T8 — Lead Nurture

Mapped

Fired when a new patient doesn't rebook within 10 days of first appointment. Moves to long-term nurture.

31d46997…
T9

T9 — Maintenance Reminder

Mapped

Fired for patients with 60+ day avg interval at 80% of their schedule. Sends a gentle reminder.

1f615a5e…